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Disclaimer

Last updated: December 2024

1. General Disclaimer

The information contained on this website and mobile application is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website, application, or the information, products, services, or related graphics contained therein for any purpose.

Any reliance you place on such information is therefore strictly at your own risk.

2. Service Availability Disclaimer

Flashcab strives to provide reliable transportation services, however:

  • Service availability is subject to driver and vehicle availability
  • Weather conditions may affect service operations
  • Traffic conditions and road closures may impact service delivery
  • Technical issues may temporarily affect booking and tracking systems
  • We do not guarantee 24/7 availability in all areas
  • Peak demand periods may result in longer wait times

3. Limitation of Liability

In no event will Flashcab, its officers, directors, employees, or agents be liable for any loss or damage including without limitation:

  • Indirect or consequential loss or damage
  • Loss of data, income, or profit
  • Loss or damage arising from delays or cancellations
  • Personal injury or property damage (except as required by law)
  • Loss or theft of personal belongings
  • Damages arising from third-party actions
  • Any loss or damage arising from use of this website or our services

4. Third-Party Services Disclaimer

Our platform may integrate with or link to third-party services:

  • Payment processors and financial institutions
  • Mapping and navigation services
  • Social media platforms
  • Analytics and advertising services

We are not responsible for the content, privacy policies, or practices of these third-party services. Use of third-party services is at your own risk and subject to their respective terms and conditions.

5. Driver and Vehicle Disclaimer

While we conduct background checks and vehicle inspections:

  • Drivers are independent contractors, not employees
  • We cannot guarantee driver behavior or performance
  • Vehicle condition may vary despite regular inspections
  • Mechanical failures may occur during trips
  • Driver availability is not guaranteed
  • Route selection is at the driver's discretion

6. Pricing and Payment Disclaimer

Regarding pricing and payments:

  • Prices are estimates and may vary based on actual trip conditions
  • Surge pricing may apply during high-demand periods
  • Additional charges may apply for tolls, parking, or waiting time
  • Payment processing is handled by third-party providers
  • We are not responsible for payment processing errors
  • Currency conversion rates may fluctuate

7. Technology and System Disclaimer

Our technology systems and applications:

  • May experience downtime or technical issues
  • GPS tracking may be inaccurate due to technical limitations
  • Mobile app functionality depends on device compatibility
  • Internet connectivity issues may affect service
  • System updates may temporarily disrupt services
  • Data transmission may be delayed or interrupted

8. Safety and Security Disclaimer

While we prioritize safety and security:

  • We cannot guarantee absolute safety during transportation
  • Passengers are responsible for their own safety and security
  • Emergency situations may occur beyond our control
  • Security measures may not prevent all incidents
  • Personal belongings are carried at passenger's risk
  • Passengers should exercise personal judgment and caution

9. Legal and Regulatory Disclaimer

Legal and regulatory considerations:

  • Services are subject to local laws and regulations
  • Regulatory changes may affect service availability
  • We are not responsible for changes in legal requirements
  • Compliance with local laws is the user's responsibility
  • Legal advice should be sought for specific situations

10. Force Majeure Disclaimer

We are not liable for delays, cancellations, or service interruptions caused by:

  • Natural disasters (floods, earthquakes, storms)
  • Government actions or regulations
  • Labor strikes or disputes
  • War, terrorism, or civil unrest
  • Pandemic or health emergencies
  • Infrastructure failures (power outages, network failures)
  • Other circumstances beyond our reasonable control

11. Medical and Health Disclaimer

Important health and medical considerations:

  • We are not a medical transport service
  • Drivers are not trained medical professionals
  • Emergency medical situations require professional medical services
  • Passengers with medical conditions should consult healthcare providers
  • We cannot provide medical advice or assistance
  • Accessibility features may be limited

12. Data and Privacy Disclaimer

Regarding data and privacy:

  • Data transmission over the internet is not 100% secure
  • Location data accuracy may vary
  • Third-party data breaches are beyond our control
  • Data retention periods may vary based on legal requirements
  • Privacy settings may not prevent all data collection

13. Intellectual Property Disclaimer

Intellectual property considerations:

  • All trademarks and logos are property of their respective owners
  • Content accuracy is not guaranteed
  • Third-party content is not endorsed by us
  • Copyright infringement claims should be reported immediately
  • User-generated content may not reflect our views

14. Geographic and Jurisdictional Disclaimer

Service limitations and jurisdiction:

  • Services are primarily available in Mumbai and surrounding areas
  • Service quality may vary by location
  • Local regulations may restrict service availability
  • Cross-border transportation may have additional requirements
  • Indian law governs our services and this disclaimer

15. Changes to Disclaimer

This disclaimer may be updated periodically:

  • Changes will be posted on our website
  • Continued use constitutes acceptance of changes
  • Users are responsible for reviewing updates
  • Significant changes will be communicated to users

16. Contact Information

For questions about this disclaimer or our services:

Flashcab Customer Support

Email: support@flashcab.com

Phone: +91 22 1234 5678

Address: Mumbai, Maharashtra, India

Support Hours: 24/7

Important Notice

By using Flashcab's services, you acknowledge that you have read, understood, and agree to be bound by this disclaimer. If you do not agree with any part of this disclaimer, please do not use our services.

This disclaimer is in addition to, and does not replace, our Terms of Service and Privacy Policy. In case of any conflict, the Terms of Service shall prevail.

Flashcab

Your trusted taxi service in Mumbai. Safe, reliable, and affordable transportation 24/7.

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Contact

+91 22 1234 5678

info@flashcab.com

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